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Frequently Asked Questions

DO YOU OFFER FREE SHIPPING?

Free shipping is available on orders over $99. 

Our Flat Rate Standard Ground Shipping is $5.99 for all other orders.

Processing time: no matter what shipping method you choose, your order will automatically be shipped within 1-4 business days.

*Some items require additional processing time, this will be noted in item's Full Description.

DOMESTIC TRANSIT TIME

We ship Monday- Friday. We do not ship Saturdays, Sundays or Federal Holidays. (We define Monday - Friday as business days).

Standard Flat Rate Shipping, on average, takes 5-7 business days for delivery. USPS states to allow up to 15 days for delivery in some instances.

Shipping Expedited Service, on average, takes 3-5 business days for delivery. USPS states to allow up to 15 days for delivery in some instances.

Please note:

  • We are not responsible for delivery delays due to severe weather, natural disasters or strikes, and some of our carriers may experience delays during the holiday season.
  • Any unclaimed or refused packages that are retuned back to us by USPS will be subjected to 15% restocking fee and shipping charges are nonrefundable.
  • Any packages that are returned back to us due to customers entering their wrong shipping address will be subjected to 15% restocking fee and shipping charges are non-refundable.
  • We are not responsible for lost or stolen packages. Once a package has been delivered to the address provided by the customer, it is the customer's responsibility to ensure the package is retrieved in a timely manner. If a package is marked as delivered but the customer has not received it, they should contact the shipping carrier to file a claim. We are not able to replace or refund orders that have been marked as delivered

 

DOMESTIC TRACKING

When your package ships from our warehouse, you will be notified with a tracking number in our shipping confirmation email. You can track the status of your package at the link below which correspond with the shipping method listed in your email:

Track USPS shipments at www.usps.com

 

HOW CAN I FIND SIZE INFORMATION?

Finding the right size isn't always easy. Our size charts provide a helping hand and offer a guide for sizing of clothing and shoes. Please be aware that garment sizing varies from brand to brand. 
View Our Size Charts.

WHAT IS YOUR RETURN POLICY?

FAQs on Sophia's Style Return Policy

Our full return policy can be found using this link: https://sophiasstyle.com/pages/returns

Q: What is your approach to handling returns?
A: At Sophia's Style, customer satisfaction is our priority. We strive to handle each return fairly and reasonably, aiming to make our customers happy.

Q: What is the timeline for initiating and completing a return?
A: You must initiate a return within 7 days of delivery and return the items within 7 days of getting return approval.

Q: Are there any items that cannot be returned?
A: Yes, face masks, items marked FINAL SALE, hair accessories, women's clothing, undergarments, swimsuits, and accessories are not eligible for return.

Q: What about special occasion items?
A: Special occasion items such as First Communion, Flower Girl dresses, etc., have a 15% restocking fee. Alternatively, they can be exchanged for store credit minus shipping costs, provided all return conditions are met.

Q: What conditions must be met for a full refund?
A: Items should be unworn, unwashed, with tags attached. Shoes must be in their original box, which should not be damaged or modified.

Q: How does the refund process work for international orders?
A: Unfortunately, we do not accept returns from Canada due to high shipping costs. Duties and taxes incurred are the customer's responsibility.

Q: When can I expect my refund?
A: Refunds are typically processed within 5-7 business days of receiving the return.

View our full return policy here.

HOW DO I CONTACT CUSTOMER SERVICE?

Contact Us Email: help@sophiasstyle.com
Customer Service Hours: Monday - Friday: 8:00am to 4:00pm CST

Casual Summer Style

Embrace Simplicity and Style with Our Casual Summer Style Collection for Women

Dive into summer with our handpicked collection of casual summer styles at Sophia's Style. Whether you're looking to refresh your wardrobe with light, breezy fabrics or seeking the perfect blend of comfort and chic, our selection has just what you need.

Discover Your Summer Wardrobe Essentials:

  • Airy Dresses: Float through summer with dresses designed for ease and elegance.
  • Versatile Tops: Mix and match with our range of stylish tops, perfect for any casual occasion.
  • Essential Bottoms: From skirts to shorts, find your go-to pieces for endless summer outfits.

Designed with every woman in mind, our collection combines effortless fashion with practical comfort. Explore our range and find everything from relaxed fits to flattering cuts that keep you cool and stylish in the summer heat.

Why Shop with Us?

  • Quality and Comfort: Experience fashion that doesn't compromise on comfort with our carefully selected materials.
  • Style for Every Occasion: From backyard barbecues to a day at the park, dress in styles that cater to every aspect of your summer.

Refresh your seasonal style with SophiasStyle.com’s Casual Summer Style Collection – where fashion meets function.

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CHILDREN'S CLOTHES SIZE CHART

Sophias Style Size Chart

HOW TO MEASURE YOUR CHILD FOR CLOTHES?

A. Chest Width: child's arms down, slip tape under arms and across chest and shoulder blades holding tape firm and level.

B. Waist Measure: measure around the natural waistline.

C. Hem Length: To see where the hem will fall on your child, measure down from the middle top of shoulder or waist line (as specified within the description).

D. Hips/Seat: With child standing, measure around fullest point of the seat.

E. Inseam: Measure pants that fit child well. Lay them flat with the front and back creased smooth. Measure along the inseam from crotch to bottom of leg hem. F. Torso Start by the neck at highest point of the shoulder, then measure down over chest through the crotch and continue up the back to the starting point.

The garment measurement in the description should be about 1 inch larger than the actual measurement of your child.

Please use the following general girls size charts to help determine sizing, however, keep in mind that due to variations between children, brands and styles, we cannot guarantee fit. We have found that height is a better indicator of size than weight.

If in doubt you may wish to order up a size, as children will always grow!

The below size charts are intended for reference only. Sizes can vary between brands. Sophia's Style cannot suggest or guarantee sizing for ANY item

BABY SIZING CHART

NEWBORNS

  Height Weight
Preemie 10-18 in 0-5 lbs
0 - 3 Months 19-23 in 4-11 lbs
3 - 6 Months 24-26 in 12-15 lbs
6 - 9 Months 27-28 in 16-18 lbs

Shop Newborn Baby Clothes by Size:

INFANTS

  Height Weight
12 Months 29-30 in 19-20 lbs
18 Months 31-32 in 21-23 lbs
24 Months 33-35 in 24-28 lbs

Shop Infant Baby Clothes by Size:

TODDLERS

  Height Weight
2T 33-35.5 in 24-28 lbs
3T 36-38.5 in 28.5-32 lbs
4T 39-41 in 33-36 lbs

Shop Toddler Clothes by Size:

KIDS SIZING CHART

LITTLE BOYS & LITTLE GIRLS

  Height Weight
4 (Small) 42-44 in 37-41 lbs
5 (Medium) 45-47 in 42-46 lbs
6 (Large) 48-49 in 47-53 lbs
6x/7 (x-Large) 50-51 in 54-58 lbs

Shop Kids Clothes by Size:

BIG GIRLS

  Height Waist Bust Hips
7 Small 51-52 in 23 in 26.5 in 31.5 in
8 Small 53-54 in 23.5 in 27.5 in 29 in
10 Medium 55-57 in 24.5 in 29 in 30.5 in
12 Large 58-59 in 25.5 in 30.5 in 32.5 in
14 Large 60-62 in 26.5 in 32 in 34.5 in
16 x-Large 63-64 in 27.5 in 33.5 in 36.5 in

Shop Big Girls Clothes by Size:

PLUS-SIZE GIRLS

  Height Waist Bust Hips
8.5 53-54 in 24.5 in 29 in 30.5 in
10.5 55-57 in 27 in 30 in 31.5 in
12.5 57-60 in 28 in 31 in 33 in
14.5 60-62 in 30 in 33.5 in 36.5 in
16.5 63-64 in 31 in 35.5 in 38.5 in
18.5 64-65 in 32 in 37 in 41 in
20.5 65-66 in 34 in 39 in 43 in

Shop Plus-Size Girls Clothes by Size:

BIG BOYS

  Height Waist Bust Hips
8 Small 50-53 in 23.5 in 27 in 27.5 in
10 Medium 54-57 in 25 in 28.5 in 29.5 in
12 Medium 58-60 in 26 in 30 in 31.5 in
14 Large 61-63 in 27 in 32 in 33.5 in
16 Large 64-65 in 28 in 33.5 in 35.5 in
18 x Large 65-66 in 29 in 35 in 37.5 in
20 x Large 67-68 in 30 in 37 in 39.5 in

Shop Big Boys Clothes by Size:

Sophia's Style No Hassle Returns

Customer Satisfaction First: We prioritize making you happy and stand behind our products and services. We believe in fair and reasonable treatment for both our customers and us.

Here is our current return policy effective January 15, 2024:

Return Timeline: 

  • Initiation: Start your return within 7 days of delivery.
  • Shipping Back: Return items within 7 days of return approval.

How to Return:

  1. Click here to initiate your return.
  2. Await approval and instructions from our customer service team.
  3. Items MUST be sent back within 7 days of approval.

CLICK HERE TO START A RETURN

Shipping Costs:

  • Original shipping costs are non-refundable.
  • Customers bear the return shipping costs.

Return Conditions:

  • Include your order number and full name in the return package.
  • Items must be unworn, unwashed, with all tags attached.
  • Shoes should be in original, undamaged boxes.
  • Please note: We will not accept returns if the shoe box is damaged or not included. Do not write on the box or modify the box in any way.  Do not place tape or shipping labels directly onto the shoebox.

Non-Returnable Items:

  • Halloween costumes, hair accessories, women's clothing, undergarments, swimsuits, accessories.
  • Final Sale items are non-returnable.

Special Occasion Items: Including First Communion, Flower Girl, Christmas, Easter, Wedding, Pageant, Baptism, Baptismal, Christening, Quinceañera and boys suits are considered to be Special Occasion Items are subject to a 15% restocking fee or may be exchanged for a store credit equal to the original purchase price minus $10 in shipping & processing costs if all Return Conditions are met. 

Refund Process: Expect refunds within 5-7 business days after we receive your return.

Contact Us: For any questions or if unsure about your return's eligibility, please contact our customer service.

Any items returned to us that do not meet these criteria MAY be eligible for a partial refund or store credit only. If you are unsure as to whether or not your return is eligible for a refund or have any other questions or concerns, please do not hesitate to contact our customer service department.

Revised: January 13, 2024 and effective January 15, 2024.

 

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